Offshore call centers are able to make a great first impression. Our nearshore BPO web department can customize marketing templates to create professional, high-quality promotional material containing your company logo and messaging. Let our outsourcing team create a smart design that deserves a second look and not be regarded as ‘junk mail’ at first glance. Often this activity needs expensive professionals, Vida Software & Media will offer a low-cost nearshore solution to write, design and implement your direct mail campaign.

The intention of your BPO direct mail campaign is to generate a response that can be measured and handled properly while clearly defining the objectives of your target market .The best response method is calling into our call center queue with a specific toll free phone number to provide basic, well qualified customer service and maintaining a complete record of the result of the client’s calls.

Our outsourcing outbound telemarketing calls can be used to make independent sales or applied as a follow up procedure to your mail campaign. Once a potential customer has received and looked at your mail, they may not have the intention to act, so a quality bilingual telephone call increases their level of interest.

We are able to make appointment setting calls for you to visit a customer for personal assistance or distribute the qualified leads to your sales force in real time.

Only the most dedicated, quick witted and endurance driven Central America BPO agents will be chosen for this most important nearshore project. Vida Software & Media will only entertain hiring those with the telemarketing skills to successfully handle rejection gracefully while at the same time thinking outside of the box to make a sale.

A bilingual telemarketer that rushes through a script for fear of rejection can never match up equally to one of our Latin America call center’s well trained sales executives. We will represent you and your company in the best light when selling your product or service offshore. Costa Rica’s Call Center will only hire proven closers with unlimited potential, period.